We are committed to your utmost satisfaction! Please contact us immediately if your item arrives damaged or you are not satisfied with the product. I will do whatever I can to help resolve the issue. We are dedicated to creating items you love!
- We gladly accept returns, exchanges, and cancellations
- Request cancellation within 24 hours of purchase
- Contact me within 7 days of delivery for return or exchange
- Ship items back within 14 days of delivery
- Conditions of undamaged returns: Please pack items carefully; Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- Due to the nature of custom or personalized items, these cannot be returned or exchanged unless they arrive damaged or defective.
Shipping prices shown on listings are auto-calculated USPS rates and based on the the destination address and weight of item.
We will ship to anywhere in the world however please note that there are restrictions on some products, and some products cannot be shipped to international destinations. Buyers are responsible for any customs and import taxes that may apply. 'Home Decor Creations' is not responsible for delays due to customs.